Hey y'all,

For the last week or so, every time I search for a player in WER, it always returns no result. I have the country set correctly and I get names from the database when I put in a DCI number manually. I've already restarted my computer and WER, but the problem persists. Is this a problem on WotC's end?

This is I believe a change and related to players not activating their DCI Membership cards.

If they don't activate, WER won't find them.

I have been having the same issue with no satisfaction. I'm sure we've generated dozens of unnecessary new, duplicate DCI numbers as a result.

There isn't anything the judge program can do to solve this. You should talk to your WPN rep or feed back to WotC through other channels.