Abnormal booster
Hello, David!
I think that unless your investigation discovers that someone has drafted a card from his or her sleeve, or has picked a non-foil basic land, at the moment of realizing the mistake you are limited with options.
Figuring out who was the person to open that booster, whether or not he or she counted the cards after opening, along with recounting the cards by rarity (and separately accounting DFCs) is good starting point for investigation, in my opinion.
MTR 7.4. allows HJ to allow abnormal product, so if I believe that this was, in fact, abnormal product, I'll allow it.
I'll also go with a Warning for TE-DPV for the person that cracked the booster and didn't count the cards, if there was an announcement to do so.
Kind regards,
Lev